Serving the Inland Empire(951) 226-2575

Terms of Service

Effective Date: January 1, 2025 | Last Updated: January 1, 2025

Please read these Terms of Service ("Terms") carefully before using the website at https://rdbrothersdetailing.com(the "Site") or engaging the services of R&D Brothers Mobile Detailing ("Company," "we," "us," or "our"). By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website or services.

1. Acceptance of Terms

By accessing or using our website, requesting a service quote, scheduling an appointment, or engaging our services in any way, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and R&D Brothers Mobile Detailing. We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the Site. Your continued use of the Site or our services after any changes constitutes acceptance of the revised Terms.

2. Description of Services

R&D Brothers Mobile Detailing provides mobile automotive detailing services for cars, trucks, motorcycles, and fleet vehicles, including but not limited to:

  • Exterior hand washing and paint decontamination
  • Interior deep cleaning and resets
  • Carpet and upholstery extraction
  • Steam sanitizing and odor removal
  • Paint polishing, correction, and protection
  • Ceramic coating application
  • Fleet and work vehicle detailing

The specific scope, cost, and timeline of any service will be outlined in a written estimate or service agreement provided to you before work begins.

3. Estimates and Pricing

All estimates provided by R&D Brothers Mobile Detailing are based on the information available at the time of assessment. Estimates are valid for 30 days unless otherwise stated. Final pricing may vary if additional work, parts, or unforeseen conditions are discovered during the course of service. We will communicate any changes in scope or cost and obtain your approval before proceeding with additional work.

Prices do not include applicable sales tax unless explicitly stated. We reserve the right to adjust pricing for services at any time, but changes will not affect work already under contract.

4. Payment Terms

Payment is due upon completion of services unless otherwise agreed upon in writing. We accept payment by cash, check, and major credit cards. For larger projects, a deposit may be required before work begins, with the remaining balance due upon completion.

Financing options may be available for qualifying installations. Financing terms, interest rates, and eligibility are determined by the financing provider and are subject to credit approval.

Late payments may be subject to interest charges at the maximum rate permitted by California law. You are responsible for all costs of collection, including reasonable attorney fees, in the event of non-payment.

5. User Responsibilities

When using our website or engaging our services, you agree to:

  • Provide accurate and complete information when requesting quotes or scheduling services
  • Ensure safe and reasonable access to the work area for our technicians
  • Inform us of any known hazards, pre-existing conditions, or special circumstances at the service location
  • Not use our website for any unlawful purpose or in violation of any applicable laws
  • Not attempt to interfere with or disrupt the operation of our website
  • Not reproduce, distribute, or create derivative works from our website content without written permission

6. Scheduling and Cancellations

We strive to honor all scheduled appointment times. However, service times are estimates and may be affected by the duration of prior appointments, traffic, weather, or other factors beyond our control. If you need to cancel or reschedule an appointment, please provide at least 24 hours notice. Repeated no-shows or late cancellations may result in a cancellation fee.

7. Warranties and Guarantees

R&D Brothers Mobile Detailing stands behind the quality of our work. Specific warranty terms vary by service and will be communicated at the time of service. In general:

  • Labor Warranty: We provide a warranty on our workmanship for a specified period following completion of service. Details will be included in your service agreement or invoice.
  • Product Warranty: Ceramic coatings and protective products applied by R&D Brothers Mobile Detailing carry the warranty of the product manufacturer. We can share those terms and help with any claim.
  • Limitations: Warranties do not cover damage caused by misuse, neglect, unauthorized modifications, acts of nature, or failure to perform recommended maintenance.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, R&D BROTHERS MOBILE DETAILING SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OUR WEBSITE OR SERVICES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, REGARDLESS OF WHETHER WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Our total aggregate liability for any claim arising out of or related to our services shall not exceed the total amount paid by you for the specific service giving rise to the claim.

9. Disclaimer of Warranties

OUR WEBSITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT OUR WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS.

10. Indemnification

You agree to indemnify, defend, and hold harmless R&D Brothers Mobile Detailing, its owners, employees, contractors, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorney fees) arising out of or in connection with your violation of these Terms, your use of our website, or your engagement of our services.

11. Intellectual Property

All content on our website, including text, graphics, logos, images, videos, and software, is the property of R&D Brothers Mobile Detailing or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, modify, or create derivative works from any content on our website without our prior written consent.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or our services shall be resolved exclusively in the state or federal courts located in Riverside County, California, and you consent to the personal jurisdiction of such courts.

13. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.

14. Vehicle Condition and Pre-Existing Damage

You are responsible for disclosing any known issues with your vehicle before service, including mechanical or electrical problems, loose or damaged trim, aftermarket parts, water leaks, or any area that should not be cleaned. R&D Brothers Mobile Detailing is not responsible for pre-existing conditions or damage, including but not limited to existing scratches, swirl marks, chips, dents, stains, tears, rust, fading, oxidation, or cracked and peeling clear coat. The detailing process can sometimes reveal or make pre-existing damage more noticeable, and R&D Brothers Mobile Detailing is not liable for damage that existed before service. We may document the condition of your vehicle before we begin.

15. Personal Belongings and Valuables

Please remove all personal belongings, money, electronics, and valuables from your vehicle before your appointment. R&D Brothers Mobile Detailing is not responsible for any loss, theft, or damage to personal items left in the vehicle. Any items we come across will be set aside and returned to you, but we cannot accept liability for personal property.

16. Results May Vary

Detailing results depend on the age, condition, and prior care of your vehicle. While we work to deliver the best possible outcome, some stains, odors, scratches, water spots, oxidation, or other damage may be permanent and cannot be fully removed. R&D Brothers Mobile Detailing does not guarantee the complete removal of every imperfection, and results may vary from one vehicle to the next.

17. Service Location and Access

As a mobile service, we come to you. You agree to provide a safe, legal, and reasonably accessible location with enough room to work around the vehicle. We are fully self contained and bring our own water and power. If a location is unsafe, prohibited, or does not allow us to perform the service properly, we may need to reschedule or relocate the appointment.

18. Additional Charges and Right to Refuse Service

Vehicles that are excessively soiled or that require extra time and materials, such as heavy pet hair, mold, biohazards, excessive sand or mud, or bodily fluids, may be subject to additional charges that we will discuss with you before continuing. R&D Brothers Mobile Detailing reserves the right to refuse, pause, or reschedule service for any vehicle whose condition is unsafe, unsanitary, or beyond the scope of the agreed work.

19. Entire Agreement

These Terms, together with our Privacy Policy and any service agreements or estimates provided to you, constitute the entire agreement between you and R&D Brothers Mobile Detailing regarding your use of our website and services. These Terms supersede any prior agreements or understandings, whether written or oral.

20. Contact Information

If you have any questions about these Terms of Service, please contact us:

R&D Brothers Mobile Detailing

Mobile service. Serving Cherry Valley and the Inland Empire.

Email: rdbrothersmobiledetailing@gmail.com